Surveys

Send smart customer satisfaction surveys to improve reputation management

Simple Survey Builder

Create surveys in minutes—no tech skills required. Add questions, set your scoring threshold, and launch it with a click.

True / False
Rating 1-10
Likely – Unlikely
And More!

Redirects Based On Scoring

Setup scoring thresholds to determine where to send customers after they fill out a survey. Satisfied Customer? Send to a Google Review page. Unsatisfied Customer? Notify the sales rep.

Set a custom scoring threshold per survey from 0 – 100
Choose which questions apply to the scoring
Create custom Thank You Pages based on positive or negative responses

Easy Survey Reports

See reporting data on all surveys all in one screen. Easily check the pulse of how your customers feel about your company.

Live video training calls with our ProDBX experts
Recorded videos on everything from marking jobs complete to creating change orders
Access to our complete customer support staff by phone or by email *Monday – Friday: 8am – 4pm

Customer Survey Drill Down

View each customer’s individual survey history alongside their job details. It’s full-circle feedback, all in one screen.

Easily see customer’s responses to completed surveys in the CRM
No back-and-forth between other screens and tabs to see survey data
Surveys can be tied to specific jobs for repeat customers